Denise Rhodes has been working at VTSU Castleton for nearly 17 years, including six in the Financial Aid Office.

And when asked what she has gained most from her years there, she was quick with an answer. 

“One of the strongest things I have gained is a sense of camaraderie and teamwork,” she said “We work very well together because we support and assist each other. 

But the camaraderie isn’t the only thing she accredited the office’s success to. 

“One of the other things that makes it very easy to work here is our sense of humor,” she said with a smile. 

Jennifer Woodell, who works in Student Accounts in the Financial Aid Office, also touched on the office’s lighthearted vibe and cheery sense of humor. The office has always been tight knit, claims Woodell. 

“We want the office to be positive,” said Woodell. “This allows for the financial services to be welcoming for students.” 

Joann Austin also works in the Financial Aid Office, and said she believes the work environment makes it easier for her to come in to work every day. 

“We understand each other. We have the same chemistry,” Austin said. 

When asked if the office’s strong sense of camaraderie eased the tension during the merger, Woodell responded “yes without question.” 

Rhodes and Austin said they agree. 

The consolidation of Johnson, Lyndon, Williston, Randolph and Castleton into Vermont State University has resulted in many changes on every campus. One prominent change is the shift of the Financial Aid Office’s responsibilities. 

“We get calls regarding all VTSU campuses,” said Austin, “and our proximity to each other makes the workplace more than ideal.” 

Austin’s cubicle can be found between Rhode’s and Woodell’s. 

“There have been changes since the consolidation,” Rhodes said. “This change has caused a shift in our responsibilities that I had to get used to, but that can also be exciting.” 

The office’s ability to work at a time of change and shift in responsibilities directly stems from their tight relationships. And while change can bring new challenges and be scary, it can be good, Rhodes suggests. 

When leaving the office, this sense of friendship and humor became evident. 

“Make sure you tell them to check their bill,” Austin exclaimed, followed by contagious laughter from Rhodes and Woodell.